Shipping & Delivery
🚚 Shipping & Delivery Policy – AEROFLUX™
At AEROFLUX™, we strive to ensure fast and reliable shipping so you can start running cooler as soon as possible. Below are our shipping details, timeframes, and tracking information.
📦 Processing & Shipping Times
⏳ Order Processing Time:
- All orders are processed within 1-2 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking information once your order has shipped.
🚚 Estimated Shipping Times:
| Location | Estimated Delivery Time |
|---|---|
| USA | 3-10 business days |
| Canada | 8-15 business days |
| UK & Europe | 10-15 business days |
| Australia & New Zealand | 10-15 business days |
| Rest of the World | 12-20 business days |
⚠️ Note: Delivery times are estimates and may be affected by customs delays, seasonal demand, or unforeseen carrier issues.
🌍 International Shipping
Yes! We offer worldwide shipping to most countries. However, in rare cases, some locations may have shipping restrictions. If we are unable to ship to your country, we will notify you immediately and issue a refund.
📦 How Do I Track My Order?
- Once your order ships, you will receive an email with a tracking number.
- You can track your order directly on our Order Tracking Page.
- If you haven’t received tracking updates after 5 business days, contact our support team at support@tryaeroflux.com.
💲 Customs, Duties & Taxes
- International shipments may be subject to customs fees or import taxes, depending on your country’s regulations.
- Customers are responsible for any applicable customs fees. AEROFLUX™ is not liable for any additional charges once the package has left our warehouse.
🚨 Delayed or Lost Packages
- If your order hasn't arrived within 20 business days, please contact support@tryaeroflux.com for assistance.
- AEROFLUX™ is not responsible for lost or stolen packages if the shipping address provided at checkout was incorrect.
📌 If you have any shipping concerns, feel free to contact us—we’re here to help!