Returns & Refunds
🔄 Returns & Refunds Policy – AEROFLUX™
We want you to love your AEROFLUX™ EnduroFan! If you're not satisfied, we offer a 30-day risk-free return policy.
📅 30-Day Money-Back Guarantee
If you’re not happy with your purchase, you can request a return within 30 days of delivery.
✅ Eligible Returns:
✔️ Unused & in original packaging.
✔️ No visible damage or modifications.
✔️ Must include proof of purchase (order number or receipt).
🚫 Non-Returnable Items:
- Gift cards.
- Items marked as "Final Sale."
🔁 How to Request a Return
1️⃣ Email support@tryaeroflux.com with:
- Your order number.
- Reason for return.
- A photo of the product (if applicable).
2️⃣ We’ll provide a return shipping label (for eligible returns).
3️⃣ Once we receive and inspect your return, we’ll process your refund within 5-7 business days.
📌 Note: Return shipping fees are non-refundable unless the return is due to a defect or wrong item received.
💳 Refunds & Processing Time
- Once approved, refunds are credited to your original payment method within 5-7 business days.
- If your refund is delayed, check with your bank or payment provider, as processing times may vary.
⚠️ Damaged or Defective Items
We stand by our quality! If you receive a damaged or defective product, contact us at support@tryaeroflux.com within 7 days of delivery for a replacement.
📦 Exchanges
At this time, we do not offer direct exchanges. If you need a different item, return your original purchase for a refund and place a new order.
📞 Need Help?
If you have any questions about returns, refunds, or shipping, reach out to our team at:
📧 support@tryaeroflux.com
📍 Live Chat Support (Coming Soon!)
📌 AEROFLUX™ is committed to a hassle-free shopping experience. We’re here to ensure your satisfaction!